All Systems Nominal

Incident #77

Status: Resolved
Jun 27 2024

Title: 360 Dialog unavailable

13:09
Investigating - Initial status of Investigating
13:11
Update - External provider 360 Dialog seems to be having some issues, affecting sending and receiving of Whatsapp messages
13:27
Update - External partner confirmed issues on their on-prem API impacting whatsapp360 app. Partner support is engaged and rocket.chat is in direct contact with them. No ETA
Jun 28 18:23
Resolved - All issues resolved

Service Status

Cloud Console - Nominal

Cloud Workspaces - Nominal

Support Portal - Nominal

Omni Channel - Nominal

Releases - Nominal

Marketplace - Nominal

Push Gateway - Nominal

EU - Cloud Workspaces - Nominal

US - Cloud Workspaces - Nominal

General Alerts - Nominal

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