Schedule maintenance on some services

                        Incidents
                    
                                May 01
                            
                                Apr 30
                            
                                Apr 29
                            
                                Apr 28
                            
                                Apr 27
                            
Apr 26SA East Dedicated cluster workspaces experiencing instability12:22 Investigating - Initial status of Investigating
Premium SA East cluster is behaving unpredictably20:21 Investigating - Initial status of Investigating
20:29 Resolved - Heavy operation caused slight hiccup, team got notified and checked quickly. System is stabilizing now.

                                Apr 25
                            
                                Apr 24
                            
                                Apr 23
                            
                                Apr 22
                            
                                Apr 21
                            
                                Apr 20
                            
                                Apr 19
                            
                                Apr 18

                            Service Status
                        
                                    Cloud Console - Scheduled Maintenance

                                    Cloud Workspaces - Scheduled Maintenance

                                    Support Portal - Scheduled Maintenance

                                    Omni Channel - Scheduled Maintenance

                                    Releases - Scheduled Maintenance

                                    Marketplace - Scheduled Maintenance

                                    Push Gateway - Scheduled Maintenance

                                    EU - Cloud Workspaces - Nominal

                                    US - Cloud Workspaces - Nominal

                                    General Alerts - Nominal

Scheduled Maintenance

May 02

Migrating cloud services cloud provider

Description: We plan to migrate our cloud services between providers for improved reliability and scalability in the long term. We expect little downtime during this window.

Services: Cloud ConsoleSupport PortalOmni ChannelReleasesMarketplacePush Gateway

Planned Time: 2024/05/02 23:00 - 2024/05/03 02:00

Apr 22 17:25 Scheduled Maintenance - Maintenance postoponed

Apr 23 16:59 Update - Maintenance delayed for a week

Apr 29 16:17 Update - Delayed for another day

Upstream provider maintenance

Description: Our cloud provider is doing a big maintenance which affects about 30% of our servers. No impact is expected.

Services: General Alerts

Planned Time: 2024/05/02 11:00 - 2024/05/03 01:00