07:18 Identified - Initial status of Identified
07:43 Update - Database nodes crashed, causing them to reboot. We are now slowly recovering as the nodes are coming back up.
07:49 Update - One of the nodes is still down. We are working on getting it back up. But workspaces will now start recovering.
09:15 Resolved - All issues resolved
Cloud Console - Scheduled Maintenance
Cloud Workspaces - Scheduled Maintenance
Support Portal - Scheduled Maintenance
Omni Channel - Scheduled Maintenance
Releases - Degraded
Marketplace - Scheduled Maintenance
Push Gateway - Scheduled Maintenance
EU - Cloud Workspaces - Nominal
US - Cloud Workspaces - Nominal
General Alerts - Scheduled Maintenance
Description: We plan to migrate our cloud services between providers for improved reliability and scalability in the long term. We expect little downtime during this window.
Services: Cloud ConsoleSupport PortalOmni ChannelReleasesMarketplacePush Gateway
Planned Time: 2024/04/24 23:00 - 2024/04/25 02:00